Troubleshooting

WAS THIS ORDER PLACED BEFORE JULY 2024?

Orders placed before July 2024 will not appear in your account. We do have orders placed before this date archived locally, but since our system update on July 2024 these will no longer appear in the order history in your account.

CAN I STILL REORDER A DESIGN THAT WAS PLACED BEFORE JULY 2024?

Yes, you can still reorder these. In the final page of our builder in the “additional information” Section list the Order #. If you cannot find your previous order number we may be able to find your order using club name, contact name, or email.

SPECIAL NOTE

If you placed a team order with discount pricing, it will not show up in your account.