Troubleshooting

ARE YOU USING THE EMAIL THAT YOU PLACED THE ORDER WITH?

1. The same email you used to place the order needs to be used to sign into the account to view your active order(s)

2. If you used someone else’s email or account you will not see the order in your account.

3. If you used your child, parents or teammates’ email, your order will not show in your account. It will populate in the account you used to place the order.